Terma & Syarat

1. Pengenalan

Halaman ini merupakan halaman terma dan syarat bagi penggunaan website serta pembelian di www.lqmuslimcollection.com ( Selepas ini dikenali sebagai "Laman Web ini") yang dimiliki oleh LQ Muslim Collection Sdn.Bhd (selepas ini dikenali sebagai "pihak kami". Sila baca terma dan syarat ini dimana dengan menggunakan atau menempah sebarang produk di Laman Web ini anda dianggap telah bersetuju dan patuh dengan syarat yang telah ditetapkan. 

 

2. Status dan Had Umur

Untuk membuat tempahan di laman web ini, anda perlulah berumur 18 tahun keatas dari tarikh anda membuat tempahan di laman web ini atau mana-mana individu yang dibawah umur yang ditetapkan perlulah meminta keizinan penjaga.

 

3. Penghantaran

3.1 Sebarang tempahan yang telah dibayar dan telah dikemukan bukti pembayaran sebelum pukul 3 petang pada hari tersebut akan dihantar ke POSLAJU pada hari yang sama.

3.2 Pembayaran bagi tempahan selepas pukul 3 petang pada hari tersebut akan dibawa untuk diuruskan pada hari keesokannya.Pengeposan dilakukan HANYA pada hari  ISNIN-JUMAAT.

3.3 Sekiranya berlaku sebarang kelewatan diperingkat pengurusan kami atas sebarang sebab, Pihak kami akan segera memberitahu pihak pelanggan. Pihak pelanggan mempunyai hak untuk membatalkan tempahan dan menerima keseluruhan jumlah pembayaran yang telah dibayar sekiranya pihak kami gagal mengurus tempahan pihak pelanggan tanpa sebab yang munasabah dalam tempoh 5 hari bekerja.

3.4 Setelah pihak kami menguruskan tempahan anda dan diserahkan kepada syarikat penghantaran. Pihak pelanggan berhak untuk meminta maklumat nombor rujukan yang telah diberikan oleh syarikat penghantaran.

3.5 Pihak kami akan mengemaskini status penghantaran dan pihak pelanggan boleh merujuk laman web ini untuk melihat maklumat terkini berhubung tempahan pihak pelanggan.

5.6 Segala risiko barang akan berpindah milik kepada anda sebaik penghantaran dilakukan kepada Syarikat Penghantaran. Pihak kami tidak bertanggungjawab atas sebarang kelewatan diperingkat Syarikat Penghantaran namun Pihak Kami boleh menjadi pemudah cara diantara anda dan Syarikat Penghantaran dalam urusan yang melibatkan pihak kami.

3.7 Sebarang pemulangan produk oleh Syarikat Penghantaran atas sebab tidak dituntut atau tiada orang di lokasi hanya akan dihantar kembali dengan caj penghantaran yang baru.

3.8 Caj penghantaran adalah bergantung kepada berat item dan kawasan penghantaran.Maklumat lanjut sila rujuk website POSLAJU.

 

4. Pembatalan

4.1 Pihak kami berhak untuk membatalkan sebarang tempahan sekiranya didapati produk yang ditempah telah kehabisan stok atau anda telah melanggar sebarang syarat yang ditetapkan.

4.2 Pihak kami akan memulangkan kembali sebarang bayaran yang telah dibayar dan mempunyai bukti pembayaran sekiranya sebarang tempahan dibatalkan.

 

5. Pembayaran

5.1 Pihak pelanggan perlu melunaskan jumlah yang tertera didalam invoice dalam tempoh 24 jam sebelum tempahan tersebut dibatalkan bagi memberi ruang kepada pelanggan lain untuk mendapatkan produk tersebut.

 

6. Pembatalan Oleh Pelanggan (Produk Yang Dalam Keadaan Baik)

6.1 Pihak pelanggan tidak dibenarkan untuk membatalkan sebarang tempahan setelah produk yang dalam keadaan baik diterima dan transaksi jual beli telah sah berlaku. Namun demikian pihak pelanggan boleh menukar produk dengan produk yang lain dengan syarat tag nama LQ Muslim  masih dalam keadaan baik serta tidak lewat dari 3 hari tarikh penerimaan. Kos syarikat penghantaran adalah dibawah tanggungjawab pihak pelanggan.

7. Produk Rosak dan Produk Silap

7.1 Pihak kami akan bertanggungjwab penuh sekiranya produk yang dihantar adalah rosak dan pihak pelanggan boleh menukarkannya kembali dalam tempoh 3 hari dari waktu penerimaan dan kesemua kos penghantaran semula akan ditanggung oleh pihak kami. Sekiranya produk yang diminta tiada didalam stok maka pihak kami akan memulangkan keseluruhan wang pembayaran yang telah dibayar.

7.2 Sekiranya produk yang dihantar adalah salah dari yang ditempah maka Pihak pelanggan perlu memulangkan kembali dalam tempoh 7 hari dari tarikh penerimaan dan produk yang betul akan dihantar kembali. Segala kos penghantaran kembali akan ditanggung oleh pihak syarikat.

9. Diskaun dan Voucher

9.1 Diskaun dan Voucher adalah tertakluk kepada syarat yang telah ditetapkan. Sekiranya terdapat promosi diskaun atau vaucher yang berbeza dalam satu-satu masa Pihak pelanggan hanya boleh menggunakan salah satu dari diskaun atau voucher tersebut.

10. Polisi Pemulangan Wang

Polisi pemulangan wang adalah tertakluk kepada syarat-syarat produk yang dinyatakan diatas.

 

13. Perlindungan Data

Sila lihat Polisi Privasi kami

 

14. Gambar Produk

14.1 Segala gambar yang telah disediakan di laman web ini adalah bertujuan untuk membantu anda untuk melihat contoh produk yang dijual. Pihak kami sedaya upaya memastikan gambar yang dipaparkan adalah bertepatan dengan warna sebenar namun atas sebab teknikal yang diluar kawalan kami seperti resolusi monitor yang berbeza , penataan cahaya dan sebagainya maka produk sebenar mungkin berbeza sedikit dengan gambar yang dipaparkan. Pihak pelanggan boleh menukar kembali produk sekiranya berlaku sebarang khilaf.

 

15. Caj Perkhidmatan Pembayaran Langsung Secara Online

15.1 Tiada caj dikenakan bagi pembayaran yang dibuat melalui bank ATM, Cash Deposit atau online transfer.

 

Terms of Use

  1. This page (together with the documents referred to on it) tells you the terms of use (the “Terms of Use”) on which you may make use of our website www.lqmuslimcollection.com (the “Website”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Website. By using the Website, you indicate that you accept these Terms of Use and that you agree to abide by them. Your use of any part of the Website constitutes your acceptance of these Terms of Use which takes effect on the date on which you first use the Website. If you do not agree with these Terms of Use, you should cease using the Website immediately.
  2. This website is operated by LQ Muslim Collection Sdn.Bhd.
  3. We reserve the right to change these Terms of Use at any time without notice to you by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. You continued use of the Website after changes are posted constitutes your acceptance of the amended Terms of Use.
  4. You are responsible for all access to the Website through your Internet connection and for bringing these Terms of Use to the attention of all such persons.
  5. You shall not in any way use the Website or submit to us or to the Website or to any user of the Website anything which in any respect:
    1. is in breach of any law, statute, regulation or byelaw of any applicable jurisdiction;
    2. is fraudulent, criminal or unlawful;
    3. is inaccurate or out-of-date;
    4. may be obscene, indecent, pornographic, vulgar, profane, racist, sexist, discriminatory, offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, untrue or political;
    5. impersonates any other person or body or misrepresents a relationship with any person or body;
    6. may infringe or breach the copyright or any intellectual property rights (including without limitation copyright, trade mark rights and broadcasting rights) or privacy or other rights of us or any third party;
    7. may be contrary to our interests;
    8. is contrary to any specific rule or requirement that we stipulate on the Website in relation to a particular part of the Website or the Website generally; or
    9. involves your use, delivery or transmission of any viruses, unsolicited emails, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
  6. You hereby grant to us an irrevocable, royalty-free, worldwide, assignable, sub-licensable licence to use any material which you submit to us or the Website for the purpose of use on the Website or for generally marketing (by any means and in any media) our services. You agree that you waive your moral rights to be identified as the author and we may modify your submission.
  7. Commentary and other materials posted on the Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents.
  8. You agree to comply at all times with any instructions for use of the Website which we make from time to time.

Availability of the Website, Security and Accuracy

  1. Whilst we endeavour to make the Website available 24 hours a day, we cannot be liable if for any reason the Website is unavailable for any time or for any period. We make no warranty that your access to the Website will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.
  2. Access to the Website may be suspended or withdrawn to or from you personally or all users temporarily or permanently at any time and without notice. We may also impose restrictions on the length and manner of usage of any part of the Website for any reason. If we impose restrictions on you personally, you must not attempt to use the Website under any other name or user.
  3. We do not warrant that the Website will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of the Website or your obtaining any material from, or as a result of using, the Website. We shall also not be liable for the actions of third parties.
  4. We may change or update the Website and anything described in it without notice to you.
  5. Whilst we endeavour to ensure that information and materials on the Website are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. This shall not affect any obligation which we may have under any contract that we may have with you to provide you with services, including any obligation that we may have under that contract to provide you with accurate information and advice, and which we may do through a secure part of the Website available to people who use the appropriate password.
  6. The material contained on the Website is provided for information purposes only and it shall not give rise to any commitment or obligation by us. Any information on the Website shall not constitute any part of an offer or contract.

Registration for the Service

  1. If you would like to submit an order to the Website to purchase one of the products listed on the Website, you will need to register for an account on the Website (an “Account”) which you will be able to access on the Website through the “My User Account” part of the Website. To register you need to supply us with your name, postcode and email address and possibly some other personal information. See our Privacy Policy for more details about this.
  2. Once you register with the Website, you will be asked to create a username for, and allocate a password to, your Account. You must keep the password confidential and immediately notify us if any unauthorised third party becomes aware of that password or if there is any unauthorised use of your email address or your Account or any breach of security known to you. You agree that any person to whom your user name or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) your Account. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.
  3. Your must be registered with a valid personal email address that you access regularly, so that, among other things, administration emails can be sent to you. Any Accounts which have been registered with someone else's email address or with temporary email addresses may be closed without notice. We may require you to validate Accounts at registration or if we believe you have been using an invalid email address.
  4. We reserve the right to close your Account, if you are found to have any intentions or actions that disrupts the Website in any way.
  5. When you register for an Account, and whenever you log on to your Account thereafter, you have the option to sign up to receive, and to opt out of receiving, information emails (such as newsletters, information on offers, offers from our sister companies etc). You are able to unsubscribe from such information emails at any time by logging in to your Account or by sending an email to unsubscribe.
  6. Although we save the information relating to any order that you submit to the Website to purchase one of the products listed on the Website, you will be unable to directly retrieve this information for security reasons. You may access this information by logging in to your Account. You will be able to view information relating to your completed, open or recently dispatched orders and manage and save your address information, any bank details and any newsletter to which you may have subscribed.

Our liability

  1. We accept liability for death or personal injury caused by our negligence, or for our fraudulent misrepresentation or for any liability that we cannot exclude or limit at law.
  2. To the extent possible by law and subject to paragraph 22 above, in all cases other than in respect of services that we provide for a specific consumer (which shall be governed by its own contractual terms and terms of engagement), to the extent permitted by law:
    1. our total Liability to you or any third party shall in no circumstances exceed, in aggregate, a sum equal to the greater of: i) RM500; or ii) 110% of any aggregate amount paid by you to us in the 12 months preceding any cause of action arising; and
    2. we shall not have any liability (whether in contract, tort, negligence, misrepresentation, restitution or under any legal head of liability) in relation to your use or inability to use or delay in use of the Website or any material in it or accessible from it or from any action or decision taken as a result of using the Website or any such material for any: (a) indirect or consequential losses, damages, costs or expenses; (b) loss of actual or anticipated profits; (c) loss of contracts; (d) loss of use of money; (e) loss of anticipated savings; (f) loss of revenue; (g) loss of goodwill; (h) loss of reputation; (i) loss of business; (j) loss of operation time; (k) loss of opportunity; or (l) loss of, damage to or corruption of, data; whether or not such losses were reasonably foreseeable or we had been advised of the possibility of you incurring such losses. For the avoidance of doubt, (b) to (l) apply whether such losses are direct, indirect, consequential or otherwise.
  3. If you enter into a contract with us by submitting an order for a product through the Website which is accepted by us in accordance with our Terms and Conditions, the relevant provisions of those Terms and Conditionsrelating to the our liability and its limitation in relation to such a contract shall replace the limitation of liability provisions in clause 22.a above.

Trademarks

  1. The “LQ Muslim Collection” names and logos and all related names, design marks and slogans are the trademarks or service marks of us or our licensors.

Intellectual Property Rights

  1. We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  2. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.
  3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  4. You must not use any part of the materials on the Website for commercial purposes without obtaining a license to do so from us or our licensors.
  5. If you print off, copy or download any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Information about you and your visits to the Website

  1. We process information about you in accordance with our Privacy Policy By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through the Website

  1. Contracts for the supply of products formed through the Website or as a result of visits made by you are governed by our Terms and Conditions

Third Party Websites

  1. We have no control over and accept no responsibility for the content of any site to which a link from the Website exists (unless we are the provider of those linked sites). Such linked sites are provided “as is” for your convenience only with no warranty, express or implied, for the information provided within them. We do not provide any endorsement or recommendation of any third party site to which the Website provides a link.
  2. You must not without our permission frame any of the Website onto your own or another person’s website.
  3. We hereby grant to you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of the Website, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular:
    1. you shall not make any warranties or representations about us, our services or our policies except with our prior express authorisation;
    2. you shall not say anything that is false, misleading, derogatory or offensive about us or our services or policies; and
    3. you shall not suggest expressly or impliedly that we have endorsed your site or are associated with it where this is not the case.

Severability

  1. If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Malaysia law and jurisdiction

  1. These Terms of Use and your use of the Website (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance with Malaysia law. You submit to the exclusive jurisdiction of the Malaysia courts to settle any dispute which may arise under these Terms of Use.